We invite you to come to our showroom to view our cabinet styles and construction. You will meet with our Showroom Manager (Dave) or one of our available Kitchen Designers (Hope, Lauren, Jeffrey or Matt). We will walk you through our showroom, talk to you about our cabinetry, our company, and answer any questions you may have. The first showroom visit is designed to get to know you and get a feel for what you are looking to accomplish with your project.

We take a very personalized approach with our customers and want you to be informed and comfortable during the entire process. We make everything as transparent and relaxed as possible. You will never be pushed for a sale or rushed into any decisions. 


Whether you bring in measurements or a layout with you on your first visit or if you want to come back, we will provide you with a budgetary cabinet and countertop estimate based on your layout. These measurements do not have to be perfect, but the more information we have the more detailed and accurate our budgetary estimate will be.


If our Complete Design Package estimate fits your budget and you are comfortable with moving forward with us, we will set up an in-home field measurement and design consultation. We require a $300 non-refundable deposit to schedule this consultation and this deposit gets applied 100% towards your final Complete Design Package purchase.


One of our kitchen designers will come to your home and measure every aspect of your kitchen in detail. The designer will also talk to you about the current functionality of your kitchen and discuss the design and goals you'd like to achieve in your new kitchen.


We will take the measurements and information we collect on our design consultation to design your kitchen in our 2020 kitchen design software. We will design the kitchen to match everything we discussed during your design consultation. This includes the cabinets, countertops, backsplash, flooring, wall colors, appliances, etc. that will give you a perfect visual of how your kitchen will look. We may design a few different options for you as well if there are multiple layouts being considered.


We will invite you back to our showroom to review your kitchen design in our beautiful conference room on our 60" HDTV. The software captures your kitchen in a life like view and allows you to do a virtual walk-through to visualize exactly how your kitchen will look... just like they do on all those HGTV shows.

We will discuss the layout in detail to allow you to understand exactly what every cabinet will be and the functionality of your kitchen. We will walk through all the different cabinet accessories and inserts that are available as well.


We include one round of revisions after the showroom design review; in case you have any questions or changes you would like to see in your kitchen design. Any design work requested after the first round of revisions will require a project deposit to continue. Our designers time is very valuable and in order to keep our pricing competitive – we need to prioritize our available design time.


Once the design process is complete and you have selected all your material choices, we will provide a final detailed quote that will itemize your cost for cabinets, countertops, installation, and any additional remodeling work you would like done. This is usually discussed at the end of the Showroom Design Review.


Once you have approved the final layout, selections, and quote, we will be ready to finalize your order. We require 50% of the Complete Design Package project cost as a deposit to start the order and get you on our delivery, installation, or remodeling schedule.


We typically receive your cabinets into our warehouse within 3-4 weeks from the date of your order. It usually takes about another week for us to inspect and have your cabinets ready for your home. Lead times do vary based on our current job schedule and the amount of work required for your job. We will discuss exact scheduling at the time we are finalizing your order.


After your cabinets are installed, our countertop templater will come and measure for your countertops and set everything up for fabrication. This is typically done within a few days of your cabinet installation. Your countertops will be set on our installation schedule after the countertops are fabricated. Lead times are roughly two to three weeks from your template date, but can vary based on our current job schedule.


After your counter tops are installed, we will finish up any remaining work that is to be done. This may include painting, backsplash, appliance installation, and any final touch ups that need completed.

Then, it's time to enjoy your beautiful new kitchen!

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© 2020 Cleveland Cabinets, LLC.